Service desk locations

It is advisable to visit the office when you have sufficient time. We encourage the use of email to communicate with the office to the extent possible.
Operating Hours of Service Desks on Floor 1 of Taki Plaza (Ookayama Campus) and J1 Bldg. (Suzukakedai Campus)

9:00~17:00(from February 5, 2024 to May 31, 2024)
10:15~16:15(from June 3, 2024 to September 13, 2024)
9:00~17:00(from September 17, 2024 to October 18, 2024)
10:15~16:15(from October 21, 2024 to February 28, 2025)
9:00~17:00(from March 3, 2025 to March 31, 2025)

Service Desks

Ookayama Campus
Suzukakedai Campus

Student Division and Student Support Division, J1 Bldg., Floor 1

※Inquiries must be sent to the relevant email address or by using the inquiry form shown on this page. Please note that inquiries via Slack direct message will not be accepted.

Taki Plaza, 1F, Ookayama Campus

Student Division

Group Name
Primary Services
Contact
Email Address
Undergraduate Services Group
Undergraduate course timetables, coursework, class cancellations, makeup classes, final examinations, registration status (leave of absence, re-enrollment, withdrawal, study abroad, and change of name), change of address, change of personal guarantor or contact person, graduation, grades, course credits, course registration, teacher education courses, department affiliation, enrollment in undergraduate majors, student ID cards, Confederation of the Four Universities, registration of Japanese research students
03-5734-3004
E-mail
Student discount cards (gakuwari), certificates of enrollment, commuting route certification
Note: Telephone and email inquiries should be made to the General Administration Group.
03-5734-3007
(General Administration Group)
E-mail
(General Administration Group)
Non-degree students
03-5734-3004
E-mail
Graduate Services Group
Graduate course timetables, coursework, class cancellations, makeup classes, examinations, registration status (leave of absence, re-enrollment, withdrawal, study abroad, extension of enrollment period, and change of name), change of address, change of personal guarantor or contact person, grades, course credits, course registration, advancement to doctoral degree programs, completion of graduate degrees, student ID cards, teacher's licenses, nursing care experience
03-5734-3005
E-mail
Student discount cards (gakuwari), certificates of enrollment, commuting route certification, certificates of completion of master’s degrees and academic transcripts (for advancement to doctoral degree programs)
Note: Telephone and email inquiries should be made to the General Administration Group.
03-5734-3007
(General Administration Group)
E-mail
(General Administration Group)
Registration of research students (privately funded international students)
03-5734-3006
E-mail
TOKYO TECH OCW-i Help Desk
Inquiries about TOKYO TECH OCW-i
Service hours: 9:00 - 17:00 (except for Saturdays, Sundays, holidays such as New Year)
03-5734-3009
03-5734-3049
E-mail
T2SCHOLA Help Desk
Inquiries about T2SCHOLA
Service hours: 9:00 - 17:00 (except for Saturdays, Sundays, holidays such as New Year)
03-5734-3009
03-5734-3049
E-mail
Web System for Students and Faculty help desk
Inquiries about the Web System for Students and Faculty
Service hours: 9:00 - 17:00 (except for Saturdays, Sundays, Holidays such as New Year)
03-5734-3009
03-5734-3049
E-mail

Student Support Division

Group Name
Primary Services
Contact
Email Address
Financial Aid Group
Enrollment fee and tuition exemption, scholarships
03-5734-3014
E-mail

Taki Plaza, B1, Ookayama Campus

Student Support Division

Group Name
Primary Services
Contact
Email Address
Support Planning Group
Use of facilities in Taki Plaza, Bicycle and motorbike registration*
(*) Registration stickers can be picked up at the general information desk on the 1st floor of Taki Plaza.
03-5734-3011
03-5734-3012
E-mail
Support Planning Group Student Support Center
Alumni directories for job search and career advice, internships at government organizations (course credits are not awarded)
03-5734-3011
03-5734-3012
E-mail
Campus Life Support Group
Student clubs, insurance for students (GAKKENSAI and GAKKENBAI), sports facilities, dormitories, MEXT scholarship students, support for international students (assigning tutors, visa-related matters for work part-time), bicycle and motorbike registration, use of lecture rooms for extracurricular activities
03-5734-3015
03-5734-3013
03-5734-7648
E-mail

International Student Exchange Division

Group Name
Primary Services
Contact
Email Address
Student Exchange Group 2
Study abroad (ongoing) programs, international student exchange, intensive language programs abroad, short-term study abroad programs, scholarships for studying abroad, certificates for scholarship recipients, overseas travel insurance
03-5734-7645
E-mail
Study Abroad Information Center and Study Abroad Support Service
03-5734-3433
E-mail
Certificates of enrollment for MEXT Scholarship students (Research Students and students in Intensive Japanese Language Course)
03-5734-7667
E-mail
Global Scientists and Engineers Course (GSEC)
03-5734-3520
E-mail

West Bldg. 8E, 2F, Ookayama Campus

Admissions Division

※When making inquiries, please follow the relevant instructions for each admission.

Group Name
Primary Services
Contact
Email Address
Administration and Admissions Group
Dissemination of information regarding entrance examinations, informational events regarding admissions, Tokyo Tech Open Campus
03-5734-3990
E-mail
Undergraduate Admissions Group
Undergraduate admissions (admission calendar, distribution of application guides, recruitment of part-time staff assisting with entrance examinations)
E-mail
Graduate Admissions Group
Graduate admissions (admission calendar, distribution of application guides)
E-mail
Examinations for International Graduate Programs (IGP(A), (B), (C))
E-mail

Main Bldg., 3F, Ookayama Campus

International Student Exchange Division

Group Name
Primary Services
Contact
Email Address
Student Exchange Group 1
Tokyo Tech–Tsinghua University Joint Graduate Program
03-5734-7650
E-mail
JICA programs (including SDGs Global Leadership)
03-5734-2236
E-mail
ADB Scholarships
E-mail
Tokyo Tech - RIKEN International School
03-5734-3026
E-mail
Student Exchange Group 3
Certification concerning international exchange students and international visiting students Acceptance of international students under ACAP or YSEP programs, and non-program related international students from partner universities
03-5734-3027
E-mail
Re-inventing Japan Project
03-5734-2984
Tokyo Tech Summer Program and Winter Program
03-5734-3027

J1 Bldg., 1F, Suzukakedai Campus

Student Division

Group Name
Primary Services
Contact
Email Address
Suzukakedai Student Group
Administrative tasks pertaining to undergraduate programs at Suzukakedai Campus
045-924-5933
E-mail
Course timetables, coursework, class cancellations, makeup classes, final examinations, registration status (leave of absence, re-enrollment, withdrawal, study abroad, change of address, change of contact person, change of name), grades, course credits, course registration, graduation, commuting route certification, use of lecture rooms, student ID cards
Certification for alumni
045-924-5939
Administrative tasks pertaining to graduate programs at Suzukakedai Campus
045-924-5934
Course timetables, coursework, class cancellations, makeup classes, final examinations, registration status (leave of absence, re-enrollment, withdrawal, study abroad, extension of enrollment period, change of address, change of contact person, change of name), grades, course credits, course registration, advancement to doctoral degree programs, completion of graduate degrees, commuting route certification, student ID cards
Web System for Students and Faculty help desk
Inquiries about the Web System for Students and Faculty
Service hours: 9:00 - 17:00 (except for Saturdays, Sundays, holidays such as New Year)
045-924-5932
E-mail
TOKYO TECH OCW-i Help Desk
Inquiries about TOKYO TECH OCW-i
Service hours: 9:00 - 17:00 (except for Saturdays, Sundays, holidays such as New Year)
E-mail

Student Support Division

Group Name
Primary Services
Contact
Email Address
Suzukakedai Student Support Group
Enrollment fee and tuition exemption, scholarships, student welfare and facilities (tennis courts, training rooms, etc.), Student Guidance Room (H2 Bldg., Floor 1), H1 & H2 Bldgs. (Suzukake Hall), Career Advisors Room, Suzukakedai House and Minami-Tsukushino House, bicycle and motorbike registration
045-924-5935
E-mail

Contact

General Administration Group, Student Division

Email kyo.som@jim.titech.ac.jp